Return & Refund Policy
Last updated: August 2026
At Amea The Label, we want you to be happy with what you ordered. If something is not right, let us know and we will sort it out.
30-Day Return Policy
You have 30 days from the date your order was delivered to request a return. After that, we can no longer accept it.
- Return Window: 30 days from the date your order was delivered
- Return Method: By mail, after approval
- Return Shipping Costs: The customer is responsible for return shipping
- Return Label: Customers arrange their own return shipping label
- Restocking Fees: We do not charge a restocking fee
- Refund Processing Time: Within 7 business days of receiving and inspecting your return
Eligibility
The item must be unworn, unwashed and in the same condition as when you received it, with all tags still attached. If it shows signs of use or damage, we cannot accept the return.
How to Start a Return
Email us at support@ameathelabel.com with your order number, the name on the order and the reason for your return. We will reply within 24 hours with the return address and instructions. Please wait for our reply before sending anything back — returns sent without prior approval will not be accepted.
International Returns
We accept returns from every country we ship to. Customers are responsible for return shipping costs and for any duties, taxes or customs fees involved in returning an item.
Return Shipping
Return shipping is at your expense. We recommend using a tracked service, as we cannot take responsibility for packages lost on the way back to us and cannot refund a return that was lost in transit without tracking.
Damaged, Defective or Incorrect Items
Check your order when it arrives. If something is damaged, defective or not what you ordered, contact us within 30 days at support@ameathelabel.com with photos and details. In that case we cover the return shipping and put it right.
Exchanges
We do not offer direct exchanges. If you would like a different size or style, please return the original item for a refund and place a new order.
Refund Process
Once we receive your return and check it over, we will email you to confirm whether the refund is approved. If approved, we process the refund within 7 business days to your original payment method. Your bank may take a few extra days on their end.
Order Cancellations
To cancel an order, contact us as soon as possible at support@ameathelabel.com. Orders can only be cancelled before they are processed and shipped. Once shipped, this Return & Refund Policy applies.
Have any questions?
Send us an email at support@ameathelabel.com and we will respond within 24 hours.
Business Information
Company Name: Jaap Molenaar Dienstverlening
Company Address: De Fruittuin 10, 1606 CX Venhuizen, The Netherlands
Company Number: 87854619
Contact Information
Email: support@ameathelabel.com
Phone: +44 7882 754037
Business Hours:
Monday – Friday: 9:00 – 17:00
Saturday – Sunday: 9:00 – 15:00
Response Time: We aim to respond to all emails within 24 hours